IH Holidays . Ltd. (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or services.
1. Information We Collect
We collect information to provide better services and improve your travel experience. This includes:
a. Personal Information:
Name, address, email address, phone number, and other contact details.
Passport details, date of birth, and nationality for travel arrangements.
Payment information such as credit/debit card details.
b. Non-Personal Information:
IP address, browser type, operating system, and browsing behavior.
Cookies and similar tracking technologies to enhance user experience.
2. How We Use Your Information
Your personal information is used for the following purposes:
To process bookings, reservations, and travel-related transactions.
To provide personalized services, offers, and customer support.
To communicate with you regarding updates, changes, or promotional content.
To improve website functionality and enhance user experience.
To comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, your information may be shared with:
Service Providers: Hotels, airlines, transport companies, and other travel-related entities for booking purposes.
Third-Party Vendors: For payment processing, fraud prevention, and technical support.
Legal Authorities: When required by law or to protect our legal rights.
4. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access your personal data held by us.
Request correction of inaccuracies in your information.
Request deletion of your data (subject to legal and contractual obligations).
Opt-out of receiving promotional communications.
To exercise your rights, contact us at [email protected].
6. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:
