Policies

Cancellation & Refund

Understand cancellation timelines and how eligible refunds are handled.

Placeholder policy text for review. Replace with approved legal wording before accepting bookings.

1. Cancellation requests

This section will explain cancellation requests in clear language, including applicable timelines, responsibilities, exceptions and how travellers can contact IH Holidays for assistance.

2. Refund timelines

This section will explain refund timelines in clear language, including applicable timelines, responsibilities, exceptions and how travellers can contact IH Holidays for assistance.

3. Non-refundable services

This section will explain non-refundable services in clear language, including applicable timelines, responsibilities, exceptions and how travellers can contact IH Holidays for assistance.

4. Changes by suppliers

This section will explain changes by suppliers in clear language, including applicable timelines, responsibilities, exceptions and how travellers can contact IH Holidays for assistance.